FAQ

FAQ

Do you have any questions regarding usage? Have a look on our FAQ

GastronomIA – Frequently Asked Questions

Where do I start after logging in?
From the Home Screen, use Profile (top-right), Feature Shortcuts (Scan, Create, Recipes, Folders, Planning, Team), and the bottom navigation (My Recipes, Recipe Creation, Orders, Planning).

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Where do I change my profile informations?
From any Screen, use Profile (top-right) to acces your profile informations. From there you can fill up your personnal profile, the profile of the restaurant and acess other information such as Suppliers, Order, Team,...

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How do I create my first recipe?
Open Create and pick: Create from title/concept, Create from ingredients, or Quick creation. You can also apply dietary and complexity filters.

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Can I review AI suggestions before saving?
Yes—use Suggestions to preview, edit and choose which results to keep.
Where are all my recipes stored?
In My Recipes with tabs: History, Folders, My Scans, Planned, Suggestions, My Menus.
How do I organize with folders and subfolders?
Go to My Recipes → Folders, click Add a folder, create subfolders, then file recipes via the (⋮) menu.
How do I file a recipe into a folder?
Open the recipe (⋮) and choose File the dish to place it in a folder.
Can I scan handwritten or photo-based recipes?
Yes—use Scan to digitize notes, screenshots, or dish photos. The AI extracts ingredients, steps, and flags missing info (time/portions).
How do I edit ingredients and portions?
In the recipe main view, add/edit/delete ingredients and change the number of portions—quantities auto-recalculate.
Where can I see instructions / technical sheet and export PDF?
Open the Recipe instruction view to edit steps; click PDF to export/print.
How do I view nutritional values and allergens?
From the recipe (⋮) menu, open Show nutritional values & allergens.
How do I share a recipe or post it on social media?
Use the recipe (⋮) menu → Share to publish the dish and visual.
How do I create and manage menus (à la carte, lunch, seasonal)?
Use My Menus to add dishes by course, set prices & descriptions, and preview a clean layout (export/print branded PDFs is “coming soon”).
Can I plan weekly menus and share them?
Yes—Planning → Week menus: schedule dishes by day & category; export the weekly plan as PDF or share the daily menu.
How do I schedule staff presence?
In Planning → Presence, assign roles/shifts; custom hours show a green dot. You can duplicate schedules.
How do tasks (mise en place) work?
In Planning → Tasks, assign per shift/day; unfinished tasks carry over automatically, and can be reassigned if someone isn’t scheduled.
Where do I manage suppliers and orders?
Use Profile → My Suppliers to manage contacts. In Orders, add products (by category or dish), create purchase orders, send by email or export as PDF.
Can I reorder items quickly?
Yes—use Order History for quick re-ordering of recurring items.
Where do I manage my personal profile and restaurant details?
In Profile: update personal info; in Restaurant: name, logo/colors, opening days/shifts, equipment, staff permissions.
Does equipment info improve AI results?
Yes—defining your kitchen equipment helps the AI generate better-adapted recipes.
How do I add team members and set roles/permissions?
In Team, add employees, assign roles/areas, and manage access. Each employee has a detailed profile.
Is there time tracking?
Yes—Time clock and time management tools are available for administrator accounts.
How do subscriptions and billing work?
In Subscription, manage Home (Freemium/Lite) and PRO plans (Basic/Advanced/Premium), billing frequency, and invoices. New users get a 30-day PRO trial.

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