FAQ

FAQ

Do you have any questions regarding usage? Have a look on our FAQ

GastronomIA – Frequently Asked Questions

Who is GastronomIA for? Is it only for professionals?
GastronomIA is designed for both culinary professionals and passionate home cooks. Our suite of tools adapts to your needs — whether you simply want to digitize your grandmother’s recipes, streamline daily kitchen tasks, or manage an entire professional operation. We offer different subscription levels so everyone can benefit: from casual users exploring inspiration, to restaurants running full production workflows. Whatever your level, GastronomIA provides smart, intuitive tools to make cooking, organizing, and planning easier.

Where do I start after logging in?
From the home screen, you can access the app's various features. In the top right corner, you'll find a shortcut to your profile. The two main buttons give you access to the scanning tool and AI-powered recipe creation. The row of buttons below provides access to your recipe binders, favorite recipes, and planners (weekly menus, team schedules, and preparation). The context menu (at the bottom of the screen) allows you to access the home page, recipes and menu, AI-powered recipe creation, your order lists, and the planning section at any time.

Where do I change my profile informations?
From any Screen, use Profile (top-right) to access your profile informations. From there you can fill up your personal profile, the profile of the restaurant and access other features such as Suppliers, Orders, Team...

How do I create my first recipe?
From the Create or Generate a Recipe button, select one of the three tabs: Recipe Title To create a recipe from a dish title. Ingredient To create a recipe from one or more ingredients. Quick To quickly create appetizers, main courses, or desserts, with or without using the characteristic and/or health filters. Later, you can find your recipes in My Recipes > History to organize, schedule, and share them.

Can I review AI suggestions before generating recipe?
With each generation, the app will offer several suggestions related to the recipe, the ingredients, or the origin of your query. You can find all these suggestions in My Recipes > Suggestions to discover new ideas. After selecting then generating a suggestion, you'll see the details of the dish's ingredients and its cost. You can then generate the recipe to get the complete instructions, allergens, and nutritional information.

Where are all my recipes stored?
Each scanned or generated recipe is automatically saved in My Recipes > History. You can then create binders in My Recipes > Binders to find and sort all your recipes using the different tabs: History, Binders, My Scans, Plan, and Suggestions.

How do I organize with folders and subfolders?
In My Recipes > Binders, you can easily add a binder by clicking Add a binder, and then add a subbinder in the same way. Example: Pastries > Ice Creams and Sorbets Then you can file recipes via the (⋮) menu.

How do I file a recipe into a folder?
Open the recipe (⋮) and choose File the dish to place it in a folder.

Can I scan handwritten or photo-based recipes?
Yes. By clicking on My Scans, you can scan handwritten notes, photos from magazines or books, screenshots, or pictures of food. Our artificial intelligence will automatically fill in any missing information, such as preparation time, instructions, nutritional values, and ingredient prices.

How do I edit number of portions?
In the recipe main view, change the value in the field Number of people. Everything will be auto-recalculated.

How do I edit ingredients?
In the main recipe view, you can add, edit, or delete ingredients by clicking on any ingredient in the list or by selecting Add ingredient.

Where can I see instructions / technical sheet and export PDF?
Click Create recipe or View recipe if it has already been created. Select the notepad/pencil icon to edit it or the PDF icon to export, share or print it.

How do I view nutritional values and allergens?
From the recipe (⋮) menu, open Show nutritional values & allergens.

How do I share a recipe or post it on social media?
Use the recipe (⋮) menu → Share to publish the dish and visual. You can also share more information such as price and full menu from the menu Planning when your menu of the day is planned.

How do I create and manage menus (à la carte, lunch, seasonal)?
In My Recipes > My Cards, use the + button to import a card from your gallery or click Add a Card to create a fully customized one. Then you can export your card in pdf clicking (...) menu - > Export to PDF.

Can I plan weekly menus and share them?
In Planning > Weekly Menu, plan your recipes by category (Appetizer, Main Course, Dessert). You can export your weekly plan by clicking on PDF (top right) or share your daily menu on social media by clicking Share, adding additional information such as the price. You can also attach a picture of your dish.

How do I schedule staff presence?
In Planning → Presence, select the boxes corresponding to the desired schedules (e.g., Monday morning/evening, Tuesday morning), then click Manage Time Slots. You can then select employees and their respective positions to assign them to the different time slots. It is also possible to modify the schedule of one or more employees. Modified schedules will be indicated by a green dot.

How do tasks (mise en place) work?
In Planning → Tasks, , you can easily assign tasks by team or by day. Unfinished tasks are automatically carried over and can be reassigned. Employees can manage their tasks by marking them as complete. The administrator can create a task list based on the weekly schedule or add simple external tasks and assign them with a single click.

Where do I manage suppliers and orders?
In Profile → My Suppliers you can manage your suppliers contact information. You can add your preferred suppliers from our list or add them manually if they aren't already there. In Orders, or directly from a recipe, you can add products (by category or by dish), create order forms, and then send them by email or export them as a PDF.

Is there a portal for my employees?
Yes: Your staff has their own dedicated space where they can access the time clock, team and staff schedules, and the weekly menu. Employees can also view details of specific recipes (planned or featured on the menus) and submit leave and vacation requests.

Does equipment info improve AI results?
Yes—defining your kitchen equipment helps the AI generate better-adapted recipes. Go to Profile -> Restaurant -> Kitchen Management and set all your equipment there.

How do I add team members and set roles/permissions?
In Profile > Team, add employees, assign roles/areas, and manage access. Each employee has a detailed profile where you can assign role and extract work time data. After adding a new employee, he/she will receive an e-mail to connect on the staff portal.

Is there time tracking?
Yes—Time clock and time management tools are available for both administrator and staff portals. As an administrator you can decide if employees have right to change their time entries.

How do subscriptions and billing work?
In your profile -> Subscription, manage Home (Freemium/Lite) and PRO plans (Basic/Advanced/Premium), billing frequency, and invoices. New users get a 30-day PRO trial.

How to delete my account?
To completely delete your data, please write to: support@gastronomia.ai providing us your e-mail account and other informations in order to contact you and delete your account within 48 hours.

User Guide

Everything you need to get started — available in your language. Download our User Guide now!
Search